Right of withdrawal

THE SERVICE PROVIDER recognizes to the CONTRACTING PARTY the right of withdrawal in the terms and deadlines recognized in articles 68 to 79 of the Law of Consumers and Users of 2007 (Royal Legislative Decree 1/2007, of 16 November), and in art. 10 of Law 7/1996, of January 15, on the Regulation of Retail Trade, by virtue of which the CONTRACTING PARTY who has the status of consumer may annul the contract entered into, by notifying the SERVICE PROVIDER within the legally established period. , without the need to justify their decision and without penalty of any kind, except for the direct cost of returning the good or service provided, which in accordance with art. 101 of the Consumer and User Law of 2007 will be the responsibility of the CONTRACTING PARTY.

In the case of exercising the right of withdrawal that is recognized to the CONTRACTING PARTY who has the status of consumer, the SERVICE PROVIDER will reimburse the amount paid for the price and applicable taxes. The period for exercising the right of withdrawal is fourteen calendar days, counted from the receipt of the purchased item, and once exercised, the SERVICE PROVIDER will proceed to return the sums paid for the acquisition of the good once it has been returned the item. The refund of the purchase amount will be made with the same means of payment initially used by the customer within a maximum period of 5 business days.

In order to exercise this right, the contact form of THE WEBSITE is made available to the CONTRACTING PARTY for notification to the SERVICE PROVIDER, in some manner permitted by law and within the established deadlines.

In any case, the CONTRACTING PARTY will be responsible for the direct costs of returning the aforementioned product, as it is a distance sale. The CONTRACTING PARTY will only be liable for the purchase price of the product when its return is impossible due to loss, destruction or other cause that prevents it from returning the purchased item, or the decrease in value of the product is not a consequence of its use in accordance with the nature of the item. .

It should be noted that if the product is not returned in its original packaging, the good will suffer depreciation.